Saturday, February 27, 2016

Wonderware SmartGlance Android BETA now available!

Hi there folks,

We are super excited to continue the momentum of refreshing our lineup of the Wonderware SmartGlance mobile apps.

We first released the completely redesigned Wonderware SmartGlance iPhone app last quarter of last year and now today, we are giving you a chance to peek into our progress as we re-launch our Android app.

We've made the BETA process super easy.

Make sure to view this post from your Android phone and then click on the URL below to download the BETA app.

https://play.google.com/apps/testing/com.schneiderelectric.smartglance.beta

Here are a few quick Q&A items to help:


  • What is being released today? 
    • The Wonderware SmartGlance BETA app for Android
  • What Android O/S is required?
    • Version 4.0.3 and above are supported.
  • When will the official release be made available?
    • We are targeting end of the first quarter this year (2016) if all goes well. The official release date is dependent on a number of factors but subscribe to this blog to be the first to know of the exact date.
  • What will happen to my existing Wonderware SmartGlance app?
    • During the BETA, nothing. You will be able to download the BETA app of the new version side-by-side, coexisting with the production released version of the existing SmartGlance app. 
  • What credentials do I need to log into the BETA app?
    • Use the same credentials that you have to the existing production released Wonderware SmartGlance app. In other words, there is nothing special needed other than a regular Wonderware SmartGlance user account. Download the existing SmartGlance app to register or alternatively, you can also register now from our Wonderware Online service at https://online.wonderware.com.
  • How do I provide feedback on what I like/ don't like/ wish you would do?
    • We are very keen on hearing your feedback. Please write to us using the email feedback at wonderware dot com (no spam, OK?).
    • You can also visit our Wonderware Online website and sit down with us for a live interactive chat at https://online.wonderware.com. No registration required to start chatting. 
  • I can't find a feature in the new app that exists in the old app, what happened?
    • Well, that depends:
    • (a) At this time, we are inviting you to the BETA which means it is a work-in-progress and therefore it is possible that we simply have not developed it - yet. Have a snack and check back later in case we pushed out an update with the feature.
    • (b) We had a meeting, and that feature didn't make the cut. The Wonderware SmartGlance team is hard at work making sure that the new version is not only bringing forward what mattered most, but also to leave behind what wasn't providing the "wow" factor based on customer feedback and anonymous usage data. 
    • (c) We're working on doing it better, in a slightly different way. Sometimes, taking a walk-about and re-thinking things yields not just a better mouse-trap but a better trap altogether. Stay tuned for coverage on what's new and up and coming from this blog as we get closer to the release date.
  • The BETA process has me stuck? How do I get help?
    • If you have any issues with getting the BETA version of the app from the Google Play app store, try doing a "long-press" on one of the introductory links in the landing page and open with "Google Play Store". 
    • If you need help with anything else, reach out to us as described above.
That's it. Let us know your feedback on your experience getting started, what you think of the progress to date so far and of course - your thoughts and comments on the new look and feel overall.

-Saadi.


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